Policies

Refunds & Returns

We want you to be pleased with your purchase, but if something isn’t correct, let us know. If you need to return a product, we will make every reasonable effort to satisfy you. For all returns, please contact us at 863-899-5458, or e-mail at mattbooth1@verizon.net and we will make arrangements to correct your order. We will process your return and issue you a Return Authorization Number. ABSOLUTELY no returns on used items, items not in resalable packaging, or without obtaining a Return Authorization (RA) number, which expires 30 days after issuance. We’ll gladly accept returns for any Florida Ammunition order upon receiving your items within 45 days of the Invoice date (some Exclusions apply). We regret that we do not refund original shipping costs with the return.

To return product to Florida Ammunition, please follow these instructions:

1. Contact Florida Ammunition to receive your Return Authorization Number.
2. Repack merchandise.
3. Ship the package to us: Florida Ammunition Inc   422 N Wabash Ave   Lakeland, FL 33815

It takes up to 30 business days to process the return. Credits will be issued according to the method of payment when the order was placed. (example: credit card orders will be applied back to the credit card; Cash orders will be credited with a check)  We will notify you once your return has been processed. Please note that your financial institution can take up to seven business days to reflect this transaction. If you have any questions about your return, please contact Customer Service.

Return Exclusions

No returns on used items or items not in resalable packaging. We do not accept returns on scopes that have been mounted, clearance, special order products, loaded ammunition, powder or primers. A 10% restocking fee ($100 maximum) will be charged on ALL returns except those where we have made an error. Any defective merchandise should be returned to the manufacturer. If you have received merchandise in error, please call Customer Service at 863-899-5458, or e-mail at mattbooth1@verizon.net and we will make arrangements to correct your order. No return items shipped to Florida Ammunition via COD will be accepted.  Special orders are non-returnable.   Any excluded items that are returned will be returned to you or discarded at no credit.

Website Terms

We do our best to accurately describe the items we sell, but errors do occur.

Florida Ammunition reserves the right to edit, change, or clarify descriptions at any time to correct errors in product listings. In the event of inaccuracies in the description of an item, we reserve the right to remove the conflicting information once notified. We make no warranty on the accuracy of a product listing when a conflict in the product information is present. Photos are provided for general identification purposes only and may show optional or additional pieces for illustration purposes. Please refer to the product description for details.

Florida Ammunition is not responsible for website performance in any particular browser or the inability for a user to use the website due to, but not limited to, internet connection issues, outages, coding issues, or compatibility.

Shipping

In-Store Pickup

Customers will be contacted by the store once the In-Store Pickup is available.

International Shipments

We do not accept orders from international customers at this time.

P.O. Box Shipments/Restrictions

Florida Ammunition abides by all Federal Regulations regarding hazardous material shipped through United States Postal Service.
A hazardous material is any article or substance designated by the U.S. Department of Transportation as being capable of posing an unreasonable risk to health, safety, or property during transportation. This includes, but is not limited to:

  • Minor Blast/Minor Projection Hazard- Ammunition
  • Oxidizing Substances- Batteries
  • Flammable Solids-Black Powder
  • Flammable and combustible liquid- Cleaners, oil, and aerosol cans

If you wish to order any hazardous material, you must provide a physical address for shipment through UPS.

Magazine Ordering Restrictions

Florida Ammunition:
ABIDES by all state regulations regarding the sale of high capacity magazines.
DOES NOT ship high capacity magazines (those greater than 10 rounds) with firearms to the states listed below.
WILL NOT replace high capacity magazines with state compliant magazines.
DOES NOT offer refunds in place of the magazines.

It is the customer’s responsibility for understanding state laws regarding magazine capacities.

Customers ordering magazines that are illegal to own in their state will have their orders cancelled.

States with applied magazine restrictions:

California – no magazines greater than 10 rounds
Colorado – no magazines greater than 15 rounds, effective July 1st, 2013
Connecticut – 10 Rounds and less with a valid permit.
Hawaii – no magazines greater than 10 rounds
Illinois – North Chicago, no rifle magazines greater than 16 rounds
Aurora, Skokie, Chicago, Evanston no rifle magazines greater than 15 rounds
Highland Park, Cook County, Dolton, Homewood no rifle magazines greater than 10 rounds
Indiana – South Bend – no magazines greater than 15 rounds
Maryland – no magazines greater than 10 rounds October 1st, 2013
New Jersey – no magazines greater than 15 rounds
New York – no magazines greater than 10 rounds
Massachusetts – no magazines greater than 10 rounds

Florida Ammunition will not ship ANY items to the District of Columbia (Washington D.C.).

Ammunition Ordering Restrictions

Florida Ammunition ABIDES by all state regulations regarding the sale of ammunition.

– You agree and accept all policies described in our Terms of Use.
– You are at least 21 years of age (for handgun ammunition) or 18 years of age (for rifle ammunition).
– By purchasing ammunition, you are not violating any local, state, or federal laws.
– You have not been convicted of any felony, a misdemeanor of domestic abuse, and you are not chemically dependent.
– You have no legal restraint that would prohibit you from possessing, ordering, owning, or transferring ammunition.
– You have never been committed to any mental institution, or been adjudicated as mentally defective.
– You will not sell ammunition to any minor.
– You cannot have ammunition shipped to a post office box.
– You do not live in a state, city, or county that prohibits you from owning, purchasing, or transferring ammunition.
– Customers who order ammunition in states prohibiting the order of ammunition will have their orders cancelled.

We WILL NOT ship ammunition to the following areas:

This is not a comprehensive list, but is meant as a guide.
It is in no way meant to include all laws and restrictions across the United States.
Please contact the authorities in your area for any possible restrictions.
If you do live in a restricted area, your order will be cancelled.

– California: No Sales to the cities of Los Angeles, Oakland, Sacramento, San Francisco, or Avalon.
– Connecticut: No sales without a valid permit.
– Alaska: No Sales. Ammunition must be shipped to a freight forwarder.
– Hawaii: No Sales. Ammunition must be shipped to a freight forwarder.
– Illinois: No Sales to the city of Chicago or Cook County. All other Illinois residents must email us a copy of their FOID card in addition to their State ID.
Ammunition must ship to an address on one of these ID’s.
– Massachusetts: No Sales
– Maryland: No Sales to the City of Annapolis and Montgomery County
– New York: No Sales to New York City, or its five Burroughs. Starting January 1st, 2014 all ammunition must be sent to a FFL.
– Washington DC: No Sales.
– New Jersey: When ordering ammunition commonly used in a handgun/to be used in a handgun, email us a copy of your Firearms ID.
We must ship to the address on the FID.

Florida Ammunition will not ship ANY items to the District of Columbia (Washington D.C.).

Privacy Policy

Florida Ammunition collects personal information primarily to make our services more rewarding for you to use. We usually use this information for internal purposes, such as studying our customers’ preferences. We may also use your information to contact you for account and promotional purposes.

Your information will be used exclusively by Florida Ammunition Inc. for the purpose of sending catalogs, sales fliers, email specials and other types of advertising materials. Florida Ammunition Inc. may contact you for any purpose. Your information will not be exchanged with any other company, entity or individual. Florida Ammunition Inc. does not collect, retain, sale, share or store your credit card information. Florida Ammunition Inc. will keep your information strictly confidential.